• Teresa Bennett

3 Steps to Answer Behavioral Interview Questions

Updated: Dec 28, 2020

You need to know this quick way to answer behavioral questions if you're interviewing for jobs.

Knowing how to answer behavioral questions can make the difference between landing the job and having to keep looking.

Behavioral or competency-based interviews are a set of questions that ask you to talk about examples from your past work experience. Interviewers use this technique to help them figure out your strengths.

Behavioral interviewers will look for the three parts (Problem, Action, Results) of your answer and note how you answered the questions.

These are also widely known as STAR interview questions.

STAR stands for:

- Situation

- Task

- Action

- Result

1. The first thing you want to do when answering a behavioral question is describe a work related Situation or Task that you needed to accomplish, and you want to be concise. You only have so much time allotted for the interview, make sure you aren’t rambling on and taking up too much time on any one answer.

2. next, you’ll describe the Action you took.  Don’t tell them what you might do or would do, you need to tell them what you did. Speak in past tense, to show you are discussing something that already took place.

3. And finally, describe the result. What did you accomplish?  What did you learn? How much time or money did you save?  And most importantly does your result solve the problem you described in the first step?

That’s the formula for answering any behavioral question.

In the BA Interview Success Bundle I go deep into unlocking all of the strategies that will enable you to answer any behavioral question by turning your past work experiences into powerful behavioral answers. I call these Success Stories and I walk you through how to identify the work situations you want to highlight.

Just one resource in this bundle is a 135-page interview guide that offers over 50 example answers. This eBook is packed with 40 behavioral competencies with definitions, more than 10 follow-up questions you need to be prepared to answer along with 9 probing questions you can ask the interviewer as follow-ups to their questions.

You can get more information on this guide and all of the other resources in the BA Interview Success Bundle here.

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